• Third party fire and theft cover
• Additional car cover options
• Young drivers car insurance available through our Rapid Bonus plan
• Classic car insurance
• Grey import car insurance
If you can't find the answer you are looking for please call us on 0800 092 9564 and Norwich Union will be happy to help you with any motor insurance questions you may have.
Third party, fire and theft car insurance cover
New customer?
Third party, fire and theft cover is provided by Premium Search (not Norwich Union Direct), who will search a panel of up to 22 leading insurers on your behalf to find you the best quote.
Get a Third Party, Fire & Theft Car Insurance
Third Party, Fire & Theft car insurance is introduced by Norwich Union Insurance Services Limited (Registered Office: St Helens, 1 Undershaft, London, EC3P 3DQ) to Premium Search, a trading name used under licence by BDML Connect Limited.
Existing customer?
If your policy number starts with either MOT/ PGM/ HPI / CVM / CHM / BSN and you require further information please call Norwich Union Direct on 0800 092 9564 and Norwich Union will be happy to help you.
Alternatively, if your policy number starts with 'NUPS' and you require assistance or would like to access the policy wording, please call Premium Search on 0870 2420048, and one of the dedicated team will be happy to help you.
Norwich Union Rescue Vehicle Cover
New! - Breakdown cover can now be included as part your Norwich Union Direct car insurance quote.
Benefits of Norwich Union Rescue Vehicle Cover
• £5 online discount is included if you select breakdown cover as part of your car quote
• 80% of vehicles can be fixed at the roadside
• Our policy is rated according to your personal details so you only pay for the cover you need
• Priority is given to customers who break down in a vulnerable situation
Unlike some other breakdown providers, Norwich Union don't charge a flat rate so you only pay for the service you need. Norwich Union provide a range of options that vary in cost, and cover starts from just £22.
Legal services
Our Legal services additional cover option can be taken out with either our comprehensive or our third party fire and theft car insurance plans.
What is covered
• Norwich Union'll cover you for up to £10,000 in legal costs to defend a motoring prosecution following an accident (though not drink or drug related offences).
• And Norwich Union'll cover you for up to £50,000 in legal costs for you, your passengers or an authorised driver, to pursue your case after a motor accident.
• Norwich Union also provide a 24-hour legal helpline, which gives you free confidential legal advice from an expert, so all you pay for is the phone call.
• Legal assistance is also available to recover any uninsured losses, such as your policy excess, medical fees or damages for injury after a motor accident.
Courtesy car
Our courtesy car options can be taken out with both comprehensive and third party fire and theft covers.
Two groups of courtesy car cover are available for a small additional charge:
Standard Courtesy Car Cover
Designed to keep you mobile during the period of your claim, this option will cater for most customer needs. A standard courtesy car is a small, 3 door, 1 litre hatchback.
Enhanced Courtesy Car Cover
Norwich Union recognise that not all people needs are the same, and as a result Norwich Union offer a larger courtesy car. An enhanced courtesy car is a 5 door car with a 1.6 litre engine and room to seat 5 people.
This option is best suited to customers who already have a larger car and use it for situations like, the school run, have small children and need room for a pram, or use their car for business which may involve a lot of motorway driving.
Both options provide a courtesy car for the duration of repairs or in the case of theft and total loss, either up to a maximum of 14 days or until the claim is settled, whichever is sooner.
To receive the courtesy car you must use one of our approved repairers.
Physio Fast
Physio Fast is a comprehensive physiotherapy cover to help you recover if you've been involved in a car accident.
Approximately 80% of all personal injury claims involve 'soft tissue' or 'whiplash' injuries and medical research strongly suggests early diagnosis and treatment significantly increase your chances of making a full and speedy recovery.
For just £15 a year you can add Physio Fast to your comprehensive motor insurance policy. This unique cover gives you:
• Speedy referral to a fully qualified chartered physiotherapist in your area
• An initial consultation to determine the suitability and level of treatment required
• Up to 8 treatment sessions
• Full report will be sent to your GP on completion of your treatment.
At just £15 per year, this cover represents fantastic value for money
What is covered
• Physiotherapy treatment from a Norwich Union appointed Chartered Physiotherapist who is of the opinion that treatment will help your recovery. The most Norwich Union pay for each injured person is £400.
• Fast track applications - you are contacted normally within 48 hours of your request.
• You are covered even if the accident was your fault, there's no impact on NCD (claims including your vehicle still affect your NCD), and your passengers also benefit from this fast track service.
What is not covered
• Physiotherapy will end once the Physiotherapist considers additional treatments will provide no further assistance to your recovery, or the limit (above) has been reached, whichever is sooner.
European Breakdown
Our European protection option is European breakdown cover that can be taken out with our Comprehensive or Third party fire and theft car insurance policy.
• Just call 0800-092-9561 for an immediate quote
What is covered
• Hire car for up to 14 days following a claim
• And there's a rescue and recovery service in the UK, while you're travelling to and from the port
• Vehicle repatriation will ensure that you vehicle is recovered back to your home.
Travel abroad
What is covered
• Your policy will automatically provide the minimum cover required to travel in most European countries.
• This can be upgraded for an additional annual premium of £26.25 to give you the same cover as you have in the UK for travel within the following countries:
Andorra, Austria, Belgium, Czech Republic, Denmark (inc Faroe Islands), Finland, France (inc Monaco), Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Slovakia, Spain, SNorwich Unionden, Switzerland, Vatican City.
If the country you wish to travel in does not appear in the list above, please call 0800 092 9564 and one of our advisors will help you.
• For greater protection and peace of mind, why not add our European Breakdown Protection.
• Please be aware that Legal cover and Courtesy Car cover will only extend for use in Europe if European Breakdown Protection is also purchased
If you can't find the answer you are looking for please call us on 0800 092 9564 and Norwich Union will be happy to help you with any motor insurance questions you may have.
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