Churchill Car Insurance Claims Procedure- 2

This is part II of the article. Please start reading this article from Part I onwards
You need to exchange details with those involved including:
• Name, address and phone number

• Vehicle make and model

• Registration number

• Insurance company

• Policy number

• Write down details of the accident and draw a sketch map of what happened. If you have a camera, take photos

• Take a note of the names, addresses and registration numbers of any witnesses

• If your car cannot be driven, we will usually arrange for it to be taken to the nearest suitable repairer with our 24 hour accident recovery service

Making a claim

After an accident

• After an accident, you need to tell us as soon as possible, we have a 24 hour claim line to make it easy to contact us. The number is 0845 603 3599

• We will then talk you through what happens next and take the details of your claim over the telephone

• We will tell you where your nearest recommended repairer is and organise for them to contact you

• Our recommended repairer will also arrange a courtesy car whilst your car is being repaired • Alternatively, you can have your car repaired at another garage but you must make sure we approve an estimate before having repairs carried out. Please do not take your car in for repairs before we have approved the estimate • Please don't forget you will be required to pay any agreed excess as shown on your Schedule The Claims process for Churchill Car Insurance As the claim proceeds you should follow our recommendations to make the claims procedure as quick and simple as possible. Keep all receipts and copies of any letters linked to your claim.

Link to previous articles: Churchill Car Insurance Claims Procedure Churchill Car insurance - Enhanced Courtesy Car Churchill Car Insurance - Legal Assistance Service Churchill Car Insurance: Online Quote Underlying Assumptions Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview

Churchill Car Insurance Claims Procedure

Churchill Car Insurance guarantees you full peace of mind while buying car insurance through smooth and easy online process or call and buy process. The same kind of friendly and helpful process can be expected from Churchill while making a claim for a Car Insurance if you’ve bought a car insurance policy from Churchill.

Being involved in an accident can be very traumatic. By being prepared, knowing what to do at the time and having a quick and easy claims process, you'll feel more in control and confident about how the process works.

Churchill Insurance Claim helpline 24 hour phone number is: 0845 603 3599.

However, just before you call us, make sure you have the right documents and the required information that is required by law. Hence, below we mention a checklist for you to ensure that you have the required and necessary things to make your car travel safer and enjoyable. Not only that, in case of a misfortunate incident of an accident, we also provide you with a list of what you should carry in your car and what should you do if you find yourself in an accident situation.

Be prepared with the following in your car

It's always useful to have these things in your car in case of an accident:
• Pen and paper

• First aid kit

• Torch

What to do at the accident scene

If you find yourself in an accident

• Stop! You must stop after an accident by law • You should check to see if anyone is hurt and if needed call an ambulance • If there has been an injury, you need to tell the Police and get an incident number • Providing it is safe to do so, you should not move the cars before an independent witness (if one is available) has noted their positions • Even if you feel you are at fault do not admit liability at the scene as we will take care of this for you

Link to previous articles: Churchill Car insurance - Enhanced Courtesy Car Churchill Car Insurance - Legal Assistance Service Churchill Car Insurance: Online Quote Underlying Assumptions Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview Directline European Breakdown Cover: Travel claims FAQ

Churchill Car insurance - Enhanced Courtesy Car

Churchill Car Insurance provides you with loads of add on benefits when you buy car insurance from Churchill Car Insurance. One such good add on feature or benefit is that you get an enhanced courtesy car cover starting at just 2.28 GBP per month. Read on for the details:

Enhanced Courtesy Car cover from just £2.28 a month.

If you rely on your car, you need to be able to rely on your cover. A courtesy car which is, for example, much smaller or less powerful, could turn simple things like getting the kids to school into a nightmare.
Designed for customers who need more than the standard courtesy car that we offer, Enhanced Courtesy Car cover guarantees you a replacement car similar to your own.

Just what you need?

The Enhanced Courtesy Car product could be just for you if you
• Drive a larger or more powerful car

• Drive a car with seven seats like an MPV

• Have high annual mileage

• Have only one car in the household

• Use your car for commuting/business use

• Drive a van

What do I get?

• A replacement car for repairs and write offs and if the car is stolen

• A car of a similar size - up to a large family estate, mini MPV or small van

• A replacement car within 24 hours of registering your claim

• £500 transport allowance (for public transport and taxis) if you are injured and unable to drive

• £50 emergency fund to complete your journey if your car is taken away after the accident • Cover for up to 28 days from registering your claim How do I buy? To buy Enhanced Courtesy Car simply tick the box when you apply online or call us anytime to take out this cover. For just £27.30 a year for comprehensive customers there will be no need to worry about getting around should you have to claim. You can also add this to non-comprehensive policies for just £38.85. Upgrading your car after a claim can prove costly, from just £2.28 per month we will make sure you get the cover that suits your needs.

Link to previous articles: Churchill Car Insurance - Legal Assistance Service Churchill Car Insurance: Online Quote Underlying Assumptions Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview Directline European Breakdown Cover: Travel claims FAQ Directline European Breakdown Cover: Travel claims

Churchill Car Insurance - Legal Assistance Service

Churchill car insurance offers the insurer a legal assistance service, that comes in to your help in case there are any legal requirements. Offcourse that comes at a small and nominal cost, which depends upon the plan you choose.

Below are the details of Churchill Legal Assistance services:

The hourly rate for a qualified solicitor or legal executive is likely to be in excess of £100*. For as little as £1.93 per month, Churchill Legal Assistance Service (CLAS) will provide up to £100,000 of legal costs to help you to recover losses that cannot be claimed from any insurance policy.

Examples may include:
• Compensation for injury or death

• Your car insurance excess under your Comprehensive policy

• Accident repair costs if you do not have Comprehensive cover

• Damage to your clothes, luggage or personal belongings if you do not have Comprehensive cover

• Hire car costs

• Loss of earnings

Churchill Legal Assistance Service also extends protection for anyone authorised to drive your car and for any authorised passengers travelling in your car at the time of the accident.

The solicitor acting for you will handle all aspects of your claim, including locating a medical expert such as a physiotherapist or osteopath, if this is necessary for the treatment of an injury resulting from the accident. The specialist’s charges will be met by CLAS.

The appointed solicitor is regulated by the Law Society which, in addition to the high standards of service you would expect from Churchill, ensures that you receive a professional legal service. CLAS provides you with extra peace of mind and a hassle free solution when you need it the most. Please see policy wording for full terms and conditions. If you have a road traffic accident involving your car that is not your fault, you have a right to claim back your uninsured losses from the driver responsible.

Link to previous articles: Churchill Car Insurance: Online Quote Underlying Assumptions Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview Directline European Breakdown Cover: Travel claims FAQ Directline European Breakdown Cover: Travel claims Directline European Breakdown Cover Summary

Churchill Car Insurance: Online Quote Underlying Assumptions

Churchill car insurance online quotes are based upon certain assumptions. Hence, it is important to understand clearly the underlying assumptions before you finalize a deal with Churchill car Insurance.

Please ensure that the information provided by you and the statements on this page are correct. If you decide to buy a Churchill car insurance policy, these details will form the basis of the insurance contract between us. Incorrect information could invalidate all or part of the policy. Under European law you and we may choose which law will apply to this contract. English law will apply unless both parties agree otherwise. Our cancellation and complaints procedure is detailed in the policy, where you can also find the details of the 14 day cooling-off period.

If your circumstances change between the date you purchase the policy and the date when you require the policy to commence, please call us. Incorrect information could invalidate all or part of the car insurance policy.

Here is the list of assumptions that Churchill makes while giving you the opportunity to purchase economical price insurance online:

• All drivers are at least 17 years of age, hold a valid EU driving licence and are permanently resident in the UK

• All drivers are under 80 years of age (quotes are available by phone for drivers aged 80 or over)

• The total number of accidents or claims for all drivers does not exceed 2 in the last 3 years

• The total number of convictions, fixed penalties or disqualifications for all drivers does not exceed 2 in the last 5 years

• The vehicle is owned and registered by you at your address and has not been modified or altered in any way (including optional extras). For example - wheels, suspension, bodywork and engine

• You use the vehicle for social, domestic and pleasure use or for commuting to and from your normal place of work if your occupation is one of the following: Motor Trade, Retired, Housewife/Househusband, Driver, Student and Unemployed. For all other occupations the vehicle may be used in connection with your business or those of your spouse, partner or civil partner (not business partner). If you require additional drivers to have business use or are uncertain about the type of use you require, please contact us.

• Your business or the business of your employer is not in any way connected with any of the following: the entertainment and fashion industry, professional sports, foreign service or diplomatic personnel, scrap or salvage merchants, general dealers, mini-cab drivers or controllers

• The annual mileage of your vehicle does not exceed 25,000

• The value of your vehicle is no greater than £50,000

• Your No Claims Discount (NCD) must be provided by an insurer from an EU country. We accept Proof of NCD from other countries entirely at our own discretion. Proof must be the original documentation (not a copy), written in English and the NCD level shown in years, not as a percentage.

• You accept this car insurance policy on an automatic renewal basis and agree to us automatically renewing your policy each year using the payment details given when you purchased the policy unless you ask us not to.

All of the above statements must be correct for you to be able to complete a car insurance quote online. If any of the statements do not fit your requirements, please call us as we may be able to complete your quote by phone. After buying your car insurance policy, please send proof of your NCD to Churchill at the following address: Churchill Insurance Company Limited, Churchill Court, Westmoreland Road, Bromley, BR1 1DP.

Link to previous articles: Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview Directline European Breakdown Cover: Travel claims FAQ Directline European Breakdown Cover: Travel claims Directline European Breakdown Cover Summary Directline Travel Insurance: European Breakdown Cover

Churchill Car Insurance Overview

Car insurance - price guarantee

We guarantee to beat your renewal quote as long as it’s on a like-for-like basis and you’ve been claim free for the last 3 years. What’s more, independent research (Consumer Intelligence – Q4 2006) shows that 1 in 10 people save as much as £140 by switching to Churchill car insurance.
Add breakdown to your car insurance quote and buy online now for
up to 25% off breakdown cover and up to 10% off car insurance.

Why Churchill?

• Courtesy car at no extra cost when you use an approved repairer

• Repairs guaranteed for 5 years when you use an approved repairer • Up to 65% No Claim Discount which, if it is 4 years or over, you can choose to protect • 24 hour accident recovery • Optional Churchill Legal Assistance Service • Up to 25% off breakdown cover We guarantee to beat your car insurance renewal. So if your online quote doesn't beat your renewal premium, simply save the quote and call us on 0800 200 326.

Link to previous articles: Life Insurance with Critical Illness Cover: Types of cover Direct Line Critical Illness Cover Overview Directline European Breakdown Cover: Travel claims FAQ Directline European Breakdown Cover: Travel claims Directline European Breakdown Cover Summary Directline Travel Insurance: European Breakdown Cover