Direct Line Tradesman Insurance: How to make a claim?

Directline is here to help you make a claim quickly, and deal with it fairly - with as little hassle as possible.

To make a claim, or for information on claims, call our experienced claims team on:
0845 303 1753

Lines open:
8am - 8pm Monday - Friday, 9am - 5pm Saturday and 10am - 4pm Sunday
Calls may be recorded. Calls from a BT landline charged at local rate. Calls from other networks may vary.

How to claim

• Ring us and we'll tell you if your claim is covered - if you are, we'll register your claim straight away. Please have your policy documents to hand.

• If you have suffered a break-in or lost any items outside your property - call the Police straight away, and make a note of the crime reference number.

• For all large claims, we'll arrange for a claims adviser or loss adjuster to visit you as soon as possible

• A Direct Line approved specialist or supplier may be appointed to deal with the claim on our behalf. • Damaged items may be repaired for you. Have you been a victim of crime? Victim Support is the national charity which helps people cope with the effects of crime. It provides free, confidential, practical help and support - you can call them on 0845 30 30 900 (9am - 9pm weekdays, 9am - 7pm weekends, 9am - 5pm Bank Holidays. Calls may be recorded.).

Link to previous articles: DirectLine Business Tradesman Insurance FAQ Direct Line Business Insurance: Overview Directline Life Insurance: Level of Cover you need Directline Life Insurance: Tips and Advice Directline Life Insurance: Get Life insurance cover Directline Life Insurance: How much cover do you need?